Privacy Policy

Last Updated: July 2026

LeaderLink (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.

We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

LeaderLink provides leadership development, executive coaching, organisational development, consultancy, training programmes, workshops and events to organisations across the UK.

If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us at:

Email: enquiries@leaderlinkgroup.com

Information We Collect

We may collect and process the following personal information:

Information you provide directly

Full name
Company name
Job title
Email address
Telephone number
Information submitted through contact forms
Programme or event registrations
Survey responses
Feedback
Any information you choose to provide when contacting us

Information collected automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Website usage information
Pages visited
Time spent on pages
Referral source
Cookie data

How We Use Your Information

We may use your personal information to:

Respond to enquiries
Deliver our leadership programmes and consultancy services
Process registrations and bookings
Provide customer support
Improve our website and services
Send requested resources
Administer contracts
Meet legal and regulatory obligations
Send marketing communications where you have consented or where permitted by law

Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests

Marketing

Where you have opted in, we may send you information relating to:

Leadership programmes
Events and workshops
Industry insights
Company news
Resources and publications

You can unsubscribe at any time by following the unsubscribe link within our emails or by contacting us at:

enquiries@leaderlinkgroup.com

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

Improve website performance
Remember user preferences
Measure website traffic
Analyse visitor behaviour
Enhance functionality

You can control or disable cookies through your browser settings.

Website Analytics

We may use trusted analytics providers, including Google Analytics, to understand how visitors interact with our website.

Analytics data may include:

Device type
Browser information
General location
Pages visited
Time spent on the website
Navigation paths

This information is aggregated wherever possible and is used solely to improve our services and website performance.

Third-Party Providers

We work with carefully selected third-party providers who help us operate our business, including providers of:

Website hosting
Cloud storage
Email communications
Customer relationship management (CRM)
Event management
Payment processing
Website analytics
Video conferencing platforms

These providers only process personal information where necessary and are required to keep your information secure.

Data Security

We have appropriate technical and organisational security measures in place to protect your personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

Although we take every reasonable precaution, no method of transmitting information over the internet can be guaranteed to be completely secure.

Data Retention

We only retain personal information for as long as necessary to:

Deliver our services
Meet contractual obligations
Comply with legal requirements
Resolve disputes
Maintain appropriate business records

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:

Request access to your personal information
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request transfer of your personal information
Withdraw consent where consent is the legal basis for processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

Further information about your rights is available from the Information Commissioner’s Office (ICO).

International Transfers

Where personal information is transferred outside the United Kingdom, appropriate safeguards will be implemented to ensure your information remains protected in accordance with UK GDPR.

Children’s Privacy

LeaderLink’s services are designed for businesses and professionals. We do not knowingly collect personal information from children.

External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to read their individual privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legislation, technology or our services.

The latest version will always be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

LeaderLink